Privacy Policy

Who we are

Our website address is: https://krystalcosmetics.com.

Return Policy


We Offer 7 Days conditional Return Policy.

Product seal must be intact.

Item must be returned in original condition and return courier fee will be paid by the customer.

You can return any item for a refund, within 7 days of receiving your original order.

We do not offer an exchange for orders from outside of the PAKISTAN. If you would like a different size or color, please return your unwanted item for a refund and place a new order.

The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way!.

We are not responsible for any items that are returned to us by mistake

The Company may use the information that it collects for any of the following purposes:
To process and complete transactions, and send the Customer(s) related information, including purchase confirmations and invoices.

To send transactional messages, including responding to Customer’s comments, questions, and requests; providing customer service and support; and sending the Customer(s) technical notices, updates, security alerts, and support and administrative messages.

To send promotional communications, such as providing the Customer(s) with information about services, features, newsletters, offers, promotions, contests, events and sending updates.

To provide, operate, maintain, improve, and promote the Website.

To monitor and analyze trends, usage, and activities in connection with the Website and for marketing or advertising purposes.

To personalize the Website content, features or advertisements.

To use Customer’s information to track consulting issues or refer to a previous order to help provide some customer service.

What rights you have over your data

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements